Privacy Policy

1. Introduction

This Privacy Policy explains how Ken Colander (“we,” “us,” or “our”) collects, uses, and protects information when you use this website or communicate with us regarding probate real estate services in Maricopa County, Arizona.

2. Information we may collect

We may collect information that you voluntarily provide, including your name, email address, telephone number, appointment details, property information, and the contents of messages or inquiries. We may also receive basic technical information such as browser type, device type, referring pages, and website activity when provided by our hosting or service providers.

3. How we use information

We may use your information to respond to inquiries, schedule and manage appointments, provide requested real estate information or services, communicate about your transaction or service request, maintain business records, improve this website, protect against misuse, and comply with applicable legal obligations.

4. Mobile information and SMS consent

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that support delivery of the requested messaging service and are prohibited from using the information for their own marketing purposes.

If you expressly consent to receive text messages, we may use your mobile number to send communications related to your inquiry, requested services, appointments, or follow-up. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out or HELP for assistance. Consent is not a condition of purchasing any property, product, or service.

5. When information may be disclosed

We may disclose information when necessary to provide a service you request; to vendors that perform services on our behalf under appropriate confidentiality obligations; to professional advisers; to comply with law, legal process, or regulatory requirements; or to protect rights, safety, and property. We do not sell personal information.

6. Third-party services

This website uses or links to third-party services, including Cal.com for appointment scheduling and OVOU for contact information. Information you submit directly through those services is also governed by their respective privacy policies and terms. We encourage you to review their policies.

7. Cookies and similar technologies

Our website and embedded third-party services may use cookies or similar technologies to operate, remember preferences, measure performance, and prevent misuse. You may adjust cookie settings through your browser, although some features may not function properly.

8. Data security and retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure. We retain information only as long as reasonably necessary for the purposes described in this policy, to maintain appropriate business records, and to meet legal obligations.

9. Your choices

You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate recordkeeping requirements. You may opt out of marketing email using the unsubscribe method in the message and may opt out of text messages by replying STOP.

10. Children’s privacy

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes become effective when posted on this page, and the effective date above will be revised accordingly.

12. Contact us

For privacy questions or requests, contact Ken Colander using the information available on the contact page.